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OHQ's documents suffice proof of a charge that is payable unless they are revealed to be wrong. Client will use its sensible efforts to inform OHQ of any invoice dispute within fourteen (14) days of invoice of an invoice, adhering to the procedure detailed in Area 15. If Client disputes an invoice, the invoice should remain to be paid on schedule however OHQ will attribute or refund Client if it is later on sensibly figured out by OHQ or according to the disagreement resolution process detailed in Section 15 that the billing was incorrect and the Client is entitled to a credit or reimbursement.
Such revisions might consist of, without limitation, changes to the quantities of the Registration Fees or Usage Costs for OHQ Paid Solutions, changes to the use allowances consisted of in the Prices Plans, and discontinuation of Prices Strategies. (a) Each such alteration will work after practical advancement created notification is supplied to Client (for example, by being uploaded to the OHQ Internet Site), except that any type of such modification that affects a Selected Paid Service will put on Customer beginning at the start of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ gives notice of such revision to Client in conformity with Area 16.8.
If Customer does not end its use any afflicted Selected Paid Solution before the efficient date of such revision, Consumer will be regarded to have concurred to such modification with respect to such Selected Paid Service. (b) If a Rates Strategy picked by Customer is stopped, OHQ will certainly offer Customer with sensible development notice of no less than thirty (30) days and Client will be provided the alternative of picking a brand-new Rates Strategy from then-current rates plans used by OHQ.
For evasion of doubt, this paragraph does not relate to adjustments to the Cost Checklist, which are addressed in Area 7 (virtual receptionist live answering service).1. Customer represents that all information offered by Consumer and its customers to OHQ (including, without constraint, all contact info and info relating to Client's Bank card) is precise, up-to-date and full at the time it is given to OHQ
Client needs to in all times adhere to all legislations, policies, standards and codes appropriate about its usage of OHQ Offerings and the Client's supply of its product and services to its callers. Customer will certainly not utilize any OHQ Offerings to involve in, or to encourage or assist others to participate in, any kind of prohibited or illegal tasks.
If a brand-new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent, Customer will certainly sustain the suitable Subscription Cost for the brand-new Paid Solution Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or should Client not state an Asked for Discontinuation Date, (ii) the last day of the Last Paid Service Term.
Where Client terminates according to this Section 10.1(b): (i). The Membership Costs that have actually been pre-paid will certainly be preserved and the OHQ Offerings offered to Consumer till the last day of the Final Paid Solution Term (based on reinstatement costs under provision 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit scores will certainly be kept by OHQ for future usage by Client if Client chooses to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).
(b) Complying with discontinuation of any type of OHQ Solution, OHQ will certainly not be accountable by any means for responding to phone calls, taking or delivering messages, or performing any kind of various other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Consumer's Account and Customer's access to the Account.
(e) Following termination of any kind of OHQ Solutions, OHQ will have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to reinstate or otherwise recommence a terminated OHQ Services, OHQ may call for that Customer pay a reinstatement fee of $30 (to cover OHQ's sensible costs in refining the reinstatement) Details collected by OHQ from Customer and its callers might be utilized, disclosed and shared by OHQ based on OHQ's privacy plan as available on the OHQ Website ("") and as might be amended every so often.
The Controller thus selects the Processor relative to handling activities embarked on during the provision of receptionist services. OHQ and Consumer acknowledge and agree that the Processor is subject to the complying with obligations: The Processor will follow the relevant Information Protection Rules and must: (a) just act upon the created guidelines of the Controller and ensure those acting under their authority do the exact same; (b) make sure that people refining the information are subject to a duty of self-confidence; (c) use its best endeavours to guard and protect all personal data from unsanctioned or unlawful handling, consisting of (yet not limited to) accidental loss, devastation or damage; (d) make sure that all handling meets the needs of the GDPR and associated Data Protection Regulation; (e) make certain that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the previous authorization of the Controller; inform the Controller of any type of desired adjustments worrying Sub-Processors; they implement a composed contract containing the same information security obligations as established out in these Terms; understand that any failing on the component of the Sub-processor to abide with the Information Defense Rule, the Processor remains completely accountable to the Controller for the efficiency of the Sub-Processor's commitments; and help the Controller in providing subject accessibility and permitting data based on exercise their legal rights under the Data Security Regulations.
The Controller shall perform ample and ideal onboarding and due persistance checks for all Cpus, with a full evaluation of the mandatory Information Defense Regulation demands. The Controller will confirm that the Processor has appropriate and recorded processes for information violations, data retention and information transfers in position. The Controller will obtain proof from the Processor as to the: (a) confirmation and dependability of the employees utilized by the Processor; (b) any type of certificates, certifications and plans as referred to in the onboarding procedure; (c) technical and operational procedures used in guarding the Personal Data; and (d) treatments in position for allowing information topics to exercise their rights, consisting of (however not restricted to), subject accessibility requests, erasure & rectification treatments and limitation of handling measures.
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